The economic times we are in now are dicey, to say the least. The business world has turned topsy-turvy, and while some have managed to hold on by the fingertips, others haven’t been so lucky.
One major reason why is because they refused to evolve with the times.
Your business may be one of those that were hit by the pandemic but still managed to hang on. But business seems to be more stressful these days. Every day you wake up and you think, what should we do to generate more revenue? You hold strategy sessions on Zoom and the main question is, what can we do to offer more to our customers? And as you ask, you look at your colleagues and employees, and they don’t look particularly motivated to answer that question.
What’s worse is that even you don’t feel like thinking of an answer to that question.
Your business has become stagnant. It has become mundane, a joyless routine that is affecting you and everyone else, and this is killing your business.
You need to shake things up, to inject more life into your teams and push your business forward. The new normal we are living in now favors those who innovate and think outside the box: imagine how fast your business will grow when you start doing things differently!
Below are 8 simple steps that you can follow to re-invigorate your business and take it to the next level.
Your brand is the face of your business. It is what makes the greatest impression on prospective clients, and helps them decide if they should patronize you or not. Update your website. Create a sales page if you don’t have one. Revamp your newsletters and blog. Tweak your logo. Switch up your social media game. Take better, professional pictures. Take another look at your mission and vision and try out new marketing strategies. As you do this, take note of what works, and stick with it.
- Improve your Skills
Learning has always been a necessity for growth, but these days learning has acquired a new level. Its importance for you and your business cannot be overstated. You and your team need to brush up on old skills and learn new ones to improve the leadership and productivity in your organization. Organize trainings and seminars. Take free courses online. Find your leadership blind spots and fix them, and watch your business take a turn for the better.
- Retain Only the Best
No one wants to hear about lay-offs or retrenchment, but it needs to be done. Too many staff can be a drag on your business, so you need to figure out who should stay and let the others go. This will also create room for you to employ fresh talent, which will be a much-needed boost for your business.
- Carefully Evaluate Staff and Delegate Duties
The reason why you have staff is that you realized, at some point, that you could not run your business by yourself. Now you need to sit down and evaluate all of your staff, take note of their strengths and weaknesses, and assign duties accordingly. If it means switching departments, do it. Ensure that everyone is working in the best possible place for the overall growth of your business.
- Take a Fresh Customer Approach
The new normal has shown that there is no one best way to run a business; you just need to find out what makes your customers tick, and work with that. Maybe you have been calling them on their birthdays and sending the occasional text message, but recently, customer numbers have dropped. The pandemic hasn’t stopped customers from buying; you just need to approach them differently. It could be through a fun Instagram page with snappy captions, or a personal email asking about their health and safety. Take a fresh, new approach to reach out to your customers. This will improve your numbers and revive your business.
- Change Your Products
This could be introducing an entirely new set of products and services, or simply revamping your existing products and services. A company that made vacuum cleaners started making ventilators when the pandemic hit. Uber, a ride-sharing service, started offering delivery services as one of their packages. These product/service changes re-energized their businesses and pushed them far ahead of the competition. What new thing of value can you offer your customers? How can you enhance your existing products to offer added value?
- Offer a Bonus
Instead of asking your customers to do something for you, why not do something for them instead? Offer them a bonus, something of value, with no strings attached. Do not underestimate the powerful effect customer loyalty has on your business. Give your customers something of value, nothing too big that it would bankrupt your business, and watch them reciprocate by bringing business to you.
- Look at the Competition
There is a reason why they seem to be progressing, why their staff is always motivated, why their customers keep coming back with more customers. Study your competition. The best way to model success is to see it in action, figure out what is happening, learn it, and implement it.
These 8 simple steps will bring that fresh energy back into your business, and with it, an entirely new level of success.